What is WRITER?
WRITER is an enterprise generative AI platform where an AI agent runs multi-step business workflows, called Playbooks, for marketing, sales and other teams. It enforces brand voice and style guides, draws on a company Knowledge Graph and connectors, and holds ISO 27001, ISO 42001 and SOC 2 Type II certifications.
Generic chat assistants produce text that ignores brand rules and has no access to company knowledge. WRITER wraps the model in governance: voice and style guides, company-specific skills, a Knowledge Graph with memory, and connectors to systems like Salesforce and HubSpot. Teams turn repeatable work such as campaign creation or sales personalization into Playbooks that the agent runs start to finish, while IT keeps guardrails, observability and audit trails.
Main Features
- WRITER Agent combines chat and automation in a single interface.
- Playbooks capture repeatable processes such as campaign creation and sales personalization.
- Voice and style guides keep outputs consistent with your brand.
- Knowledge Graph and memory keep company context available to the agent.
- Connectors cover Salesforce, Adobe, Snowflake, Microsoft 365, Google Workspace and HubSpot.
- Enterprise plans add SAML SSO, SCIM provisioning, approvals and agent audit logs.
- Compliance includes ISO 27001, ISO 27701, ISO 42001, SOC 2 Type II, HIPAA and GDPR.
How to Get Started with WRITER
- Register for the 14-day Starter trial at app.writer.com, no credit card required.
- Set up a team Personality profile with your voice and style rules.
- Connect up to three tools and create a first Playbook for a repeatable task.
- Run the Playbook with the agent and review the output, or book a demo for Enterprise.
WRITER Pricing
The Starter plan (up to 5 users) comes with a 14-day free trial and no credit card, billed per seat monthly or annually. Enterprise is custom priced through sales; dollar figures are not listed on the plans page.
Who Should Use It?
- Enterprise marketing teams producing on-brand content at volume
- Sales and revenue teams personalizing outreach
- IT and security leaders who need governed, auditable AI
- Regulated companies that require HIPAA or SOC 2 compliance
- Small teams piloting agent workflows on the Starter plan
WRITER Alternatives
- Claude AI: general assistant for individuals, less brand governance
- Microsoft Copilot: built into Microsoft 365 apps you already use
- ChatGPT: broad consumer and team assistant, not playbook-driven
Frequently Asked Questions
Is WRITER free?
No, but you can try it. Starter includes a 14-day free trial with no credit card for up to five users. After that, Starter is billed per seat, and Enterprise pricing is quoted by the sales team.
Is WRITER secure enough for enterprise data?
The company lists ISO 27001, ISO 27701 and ISO 42001 certifications plus SOC 2 Type II, HIPAA, GDPR and PCI compliance. Enterprise plans add SAML SSO, SCIM provisioning and granular agent governance and audit logs.
What does WRITER integrate with?
Its connectors cover Salesforce, Adobe, Snowflake, Microsoft 365, Google Workspace and HubSpot. Starter allows up to three active connectors, while Enterprise removes that limit and adds a full Knowledge Graph.
