What is DocsBot AI?
DocsBot AI lets businesses create AI chatbots and agents that answer questions from their own content. You point it at your website, PDFs, help centre articles, past support tickets and other sources, and it builds a bot that replies using that material rather than guessing. It is used for customer support, product documentation and internal knowledge.
Bots can be embedded on your site as a chat widget or connected to Slack, WhatsApp, Telegram, Messenger, Help Scout and Zapier. Agents can take actions, capture leads, book meetings and escalate to a human by opening a ticket. DocsBot answers in over 100 languages even if your docs are only in English, offers analytics on what customers ask, and provides a public API and MCP support. Enterprise options include SSO and self-hosting.
Main Features
- Train bots on websites, PDFs, help desks and 28+ source types
- Answers in 100+ languages
- Actions, lead forms, scheduling and escalation
- Slack, WhatsApp, Telegram, Messenger and Zapier
- Conversation and question analytics
- Public API and MCP support
How to Get Started with DocsBot AI
- Sign up for the free plan at docsbot.ai.
- Create a bot and add a source, such as your website URL.
- Test the answers in the preview chat.
- Embed the widget on your site or connect a chat channel.
DocsBot AI Pricing
The free plan includes 1 bot, 50 source pages and 100 AI credits a month. Personal costs $49 a month, Standard $149 a month and Business $499 a month, with Enterprise on request.
Who Should Use It?
- Customer support teams
- SaaS companies with product docs
- Small businesses answering repeat questions
- Internal IT and HR help desks
- Agencies building chatbots for clients
DocsBot AI Alternatives
- Fin: AI customer service agent from Intercom.
- eesel AI: AI support agents trained on your help desk and docs.
- Chatfuel AI: AI chatbots for websites and messaging apps.
Frequently Asked Questions
Is DocsBot AI free?
Yes, there is a free plan with 1 bot, 50 source pages and 100 AI credits a month. Paid plans start at $49 a month.
What can DocsBot learn from?
Websites, PDFs, help desk articles and tickets, knowledge bases and more than 28 source types.
Can DocsBot hand off to a human?
Yes. Agents can escalate conversations by creating support tickets.