What is Bland?
Bland lets companies automate phone conversations with AI agents that sound human. You describe what the agent should do, connect it to your systems, and monitor calls live. It is built for regulated, high-volume industries such as healthcare, insurance and financial services that need control over their call data. Pricing is per minute of talk time, and you can start without a card on the Start tier.
Main Features
- Builds AI phone agents from a plain description, with no AI experience required.
- Handles both inbound and outbound calls.
- Deploys agents across voice, SMS, iMessage and web chat with shared memory.
- Lets you watch calls live and review them for quality.
- Integrates with Twilio, Salesforce, HubSpot, Calendly and other platforms.
- Supports more than 40 languages.
- Offers HIPAA, PCI DSS and SOC 2 Type II compliance.
- Can run on customer infrastructure, including on-premises or VPC options on Enterprise.
Who Should Use It?
- Healthcare providers automating appointment and patient calls.
- Insurance companies handling high call volumes.
- Financial services firms with strict compliance needs.
- Logistics businesses coordinating by phone.
- Developers building voice agents into their own products.
Pricing
The Start tier has no platform fee and no card required, includes 2 credits and an inbound number, and bills talk time at $0.14 per minute.