What is OpenWidget?
OpenWidget is a free website widget platform from Text, Inc., the maker of LiveChat and ChatBot. It adds a customizable widget with contact forms, an FAQ, product cards, Google Reviews and WhatsApp or Messenger buttons to sites on Shopify, WordPress, Squarespace, BigCommerce and more, without a credit card.
Small sites often stack separate plugins for contact forms, reviews and chat links, each with its own script and styling. This tool puts them in one widget you configure in a dashboard and embed with a single snippet or plugin. It is free, and it connects to the same company's LiveChat, ChatBot, HelpDesk and Text products if you later need full live chat or AI support.
Main Features
- Adds a contact form so visitors can reach you from any page.
- Displays an FAQ section to answer common questions.
- Promotes offers with product cards and product recommendations.
- Shows Google Reviews and a visitor counter as social proof.
- Adds WhatsApp chat and Facebook Messenger buttons.
- Includes custom links plus bug report and feedback forms.
- Installs on Shopify, WordPress, Squarespace, OpenCart and BigCommerce, through Google Tag Manager, or via pasted HTML code.
- Generates text variations for widget copy with built-in AI.
How to Get Started with OpenWidget
- Sign up free; no credit card is required.
- Choose the modules you want, such as contact form, FAQ or reviews, and match colors to your brand.
- Copy the widget code or install the plugin for your platform.
- Publish and test the widget on your live site.
OpenWidget Pricing
The pricing page states the widget is free with no additional costs and no credit card needed. Setup takes about five minutes.
Who Should Use It?
- Small ecommerce stores on Shopify or BigCommerce promoting offers
- Service businesses capturing leads through a contact form
- WordPress and Squarespace site owners adding FAQs without plugins
- Marketers adding reviews and social proof quickly
- LiveChat or ChatBot customers who want lightweight on-site extras
OpenWidget Alternatives
- Tidio: full live chat and AI chatbot, with paid tiers
- HubSpot AI Chatbot Builder: free chatbot tied to the HubSpot CRM
- Feedbuck AI: focused on collecting user feedback
Frequently Asked Questions
Is OpenWidget really free?
Yes. The pricing page says there are no additional costs and no credit card is required. If you later need full live chat or AI support, it connects to the same company's paid products, LiveChat, ChatBot, HelpDesk and Text.
Which platforms does OpenWidget work with?
It installs on Shopify, WordPress, Squarespace, OpenCart and BigCommerce, through Google Tag Manager, or by pasting its code into any site's HTML. Setup takes about five minutes by the company's estimate, with no developer needed.
Does it include live chat?
Not full live chat on its own. You get WhatsApp and Messenger buttons plus contact and feedback forms. For real-time chat or AI chatbots, it connects to LiveChat, ChatBot, HelpDesk and Text from the same company.