What is Goodcall?
Goodcall is an AI phone agent that answers business calls, books appointments and captures leads 24/7 for small and local businesses. Founded in 2017 by former Google employees, Goodcall says more than 42,000 businesses use it and its agents have handled over 60 million interactions.
Goodcall is built for owners without technical staff: you point it at your website or Google Business listing, and within minutes it can answer common questions, take messages, book into Google Calendar and send leads to SMS, email, Google Sheets or a CRM. Pricing is by unique callers rather than minutes, so long calls do not raise costs. Salons, home services, clinics, restaurants and professional services use it so they never miss a call.
Main Features
- Answers inbound calls 24/7 with a natural-sounding AI voice.
- Learns your business from your website or Google listing.
- Books appointments into Google Calendar and other schedulers.
- Captures caller details and sends leads by SMS, email or CRM.
- Escalates calls to staff with custom transfer rules.
- Works with a new Goodcall number or your forwarded line.
- Tracks calls, outcomes and automation rates in a dashboard.
How to Get Started with Goodcall
- Start a free trial at goodcall.com.
- Connect your website or Google Business listing as a knowledge source.
- Customize the greeting, answers and transfer rules.
- Forward your business line to Goodcall and place a test call.
Goodcall Pricing
Goodcall offers a free trial. Starter costs $79 per agent per month, Growth $129 and Scale $249, or $66, $108 and $208 with annual billing. Each plan includes unlimited minutes and a set number of unique callers per month (100, 250 or 500), with $0.50 per extra caller, and Enterprise is custom.
Who Should Use It?
- Salons and spas that miss calls during appointments.
- Home service businesses such as plumbers and electricians.
- Clinics and practices booking appointments by phone.
- Restaurants answering hours and reservation questions.
- Solo professionals who cannot pick up every call.
Goodcall Alternatives
- Echowin AI: AI receptionist with multilingual call handling
- Vapi: developer platform for custom voice agents
- CallFluent AI: AI phone agents for sales and support
Frequently Asked Questions
Is Goodcall free?
No, but it has a free trial. Paid plans start at $79 per agent per month.
What does Goodcall do?
Goodcall answers business phone calls with AI, books appointments, answers questions and captures leads around the clock.
Does Goodcall charge per minute?
No. Goodcall charges by unique callers per month and includes unlimited minutes.
Can I keep my business number with Goodcall?
Yes. You can forward your existing line to Goodcall or use a new number from Goodcall.