2 min readPaid

Glean

Glean is an enterprise AI work assistant that searches all your company apps, answers questions and runs agents while respecting permissions.

// at a glance

Is Glean free?
Paid. No. Glean is paid, with no free plan.
Category
#Productivity
Website
glean.com ↗
Glean logo

What is Glean?

Glean is an enterprise AI work assistant that searches all your company apps, answers questions and runs agents while respecting permissions. Founded in 2019 by former Google engineer Arvind Jain and based in Palo Alto, Glean was valued at $7.2 billion in its 2025 Series F. Customers it names include Booking.com, Zillow, TIME and Ericsson.

Glean connects to more than 275 work apps, including Slack, Google Drive, SharePoint, Confluence, Jira, GitHub and Salesforce, and builds an index that mirrors each employee's access rights, so people only see what they are allowed to see. On top of that index sit three main tools: Search for finding documents and people, Assistant for chat-style answers grounded in company knowledge, and Agents for automating multi-step work without code. It supports more than 40 language models.

Main Features

  • Search documents, messages, tickets and people across 275+ connected apps.
  • Answer questions in a chat assistant grounded in company knowledge with citations.
  • Mirror each app's permissions so results never expose restricted content.
  • Build no-code agents that automate multi-step workflows across tools.
  • Choose from 40+ language models for assistant and agent tasks.
  • Surface answers inside Slack, Teams, the browser and other tools.
  • Meet compliance needs with SOC 2 Type II, ISO 27001, ISO 42001 and HIPAA support.

How to Get Started with Glean

  1. Request a demo from glean.com to scope your rollout.
  2. Have an admin connect core apps such as Google Workspace or Microsoft 365, Slack and Jira.
  3. Let Glean index content and sync permissions before opening it to staff.
  4. Roll out the web app and browser extension, then build a first agent for a common task.

Glean Pricing

Glean does not publish pricing. It is sold on annual enterprise contracts quoted after a demo, and there is no self-serve or free plan. Independent reports put typical contracts at tens of dollars per user per month with a seat minimum.

Who Should Use It?

  • Mid-size and large companies with knowledge spread across many apps.
  • IT and knowledge management teams replacing internal search.
  • Engineering, sales and support teams that answer repeat questions.
  • Security-conscious organizations that need permission-aware AI.
  • Operations leaders building internal AI agents at scale.

Glean Alternatives

  • Atlassian Rovo AI: a better fit if your work lives in Jira and Confluence
  • Dust: lighter-weight company agents with self-serve pricing
  • Microsoft Copilot: built into Microsoft 365 for Office-centric companies

Frequently Asked Questions

Is Glean free?

No. Glean is an enterprise product sold on custom annual contracts, and there is no free plan. You get pricing after a sales demo.

What is Glean used for?

Glean is used to find information and get answers across all of a company's apps. Teams also use it to build AI agents that automate routine work.

Is Glean secure?

Yes, it is built for enterprise security. Glean respects each app's permissions so users only see content they already have access to, and it holds SOC 2 Type II and ISO 27001 certifications.

Try Glean