What is Be My Eyes?
Be My Eyes is a free visual assistance app for blind and low-vision people. It connects users by live video call to more than 11 million sighted volunteers or to company support teams, and its Be My AI feature describes photos with artificial intelligence. It runs on iOS, Android, Windows and smart glasses in over 180 languages.
Everyday tasks like reading an expiry date, matching clothes or navigating a new screen can be hard without sight. Rather than relying on one helper, the app routes a request to whichever volunteer is available nearby in your language, so help comes quickly at any hour. Be My AI adds an instant option for describing images, and businesses use the same platform to offer accessible customer service.
Main Features
- Live video calls connect you with a sighted volunteer who sees through your phone camera and hears your voice.
- Be My AI, launched in 2023, describes photos and images using artificial intelligence.
- More than 11.2 million volunteers help over 1.1 million blind and low-vision users in 150+ countries.
- Support is available in more than 180 languages.
- Service Directory and Service Connect let you reach company support teams, such as tech and consumer brands, from inside the app.
- Apps are available for iOS, Android and Windows, with support for smart glasses.
- Volunteers only hear your voice and see what you choose to show, which limits what is shared.
How to Get Started with Be My Eyes
- Download the app on iOS or Android, or the Windows version for desktop.
- Sign up as a blind or low-vision user, or as a sighted volunteer.
- Tap to call a volunteer, or take a photo and ask Be My AI to describe it.
- Use the Service Directory to contact a company's support team when you need product help.
Be My Eyes Pricing
The app is free for blind and low-vision users, who can call as often as needed. Businesses pay for corporate services such as customer support integration and workplace programs.
Who Should Use It?
- Blind and low-vision people who need help with everyday visual tasks
- Sighted volunteers who want to help in short calls
- Companies offering accessible customer support
- Employers supporting blind and low-vision staff at work
Be My Eyes Alternatives
- Ada AI: checks symptoms rather than giving visual help
- Docus AI: AI health assistant for medical questions
- Ubie: symptom checker, not an accessibility tool
Frequently Asked Questions
Is Be My Eyes free?
Yes, for blind and low-vision users and for volunteers. You can call as often as you need without cost. The company earns revenue from businesses that use its accessibility and customer support services.
What is Be My AI?
Be My AI is the app's artificial intelligence feature, launched in March 2023. You take a photo, and it describes what is in the picture, which is useful when you want a quick answer without calling a volunteer.
Is Be My Eyes private?
Volunteers only hear your voice and see what you point your camera at; they do not see your face unless you show it. You control when calls start and end, and can choose Be My AI when you prefer not to involve a person.