Main Features
- Real-time speech-to-text and conversation analytics for voice, video, and chat interactions.
- Sentiment analysis and intent detection that extract emotional tone and user goals from conversations.
- Topic extraction and summarization that automatically identifies key discussion points and action items.
- APIs and SDKs that allow developers to integrate conversation intelligence into apps or workflows.
- Call scoring and performance tracking to improve customer service and sales conversations.
- Real-time assist features that provide live insights during meetings or customer calls.
- Free plan includes up to 1,000 minutes of audio/video processing monthly.
Who Should Use It?
- Developers building voice assistants, meeting tools, or conversational AI applications.
- Businesses analyzing customer calls to improve service quality and performance.
- Product teams adding speech analytics features into communication apps.
- Sales teams extracting insights from customer conversations and meetings.
- Researchers analyzing communication patterns and conversation trends.