Main Features

• Real-time speech-to-text and conversation analytics for voice, video, and chat interactions. 
• Sentiment analysis and intent detection that extract emotional tone and user goals from conversations. 
• Topic extraction and summarization that automatically identifies key discussion points and action items. 
• APIs and SDKs that allow developers to integrate conversation intelligence into apps or workflows. 
• Call scoring and performance tracking to improve customer service and sales conversations. 
• Real-time assist features that provide live insights during meetings or customer calls. 
• Free plan includes up to 1,000 minutes of audio/video processing monthly. 

Who Should Use It?

• Developers building voice assistants, meeting tools, or conversational AI applications. 
• Businesses analyzing customer calls to improve service quality and performance. 
• Product teams adding speech analytics features into communication apps. 
• Sales teams extracting insights from customer conversations and meetings. 
• Researchers analyzing communication patterns and conversation trends.